Introduction

Policies and procedures are of no use if employees don’t follow them. In this short elearning course, dental office managers learn strategies for boosting employee compliance with established policies and procedures.

Benefits to your organization:

• Promote efficiency, quality, and consistency through enforcement of policies and procedures
• Protect your dental clinic employees by ensuring that they comply with policies
• Reduce risks of employee legal violations by learning ways of promoting compliance

 Who should enroll in this course:

• Dental practice managers
• Any dental office staff member who is involved in monitoring and enforcing compliance with clinic policies and procedures
• Front desk staff who would like to become practice managers
• Individuals who are seeking a new career in dental office practice management

Benefits to course participants:

• Develop management skills that foster job security
• Receive a resume-building certificate of completion to certify your skills, giving you a competitive edge in the job market

By the end of this course, you should be able to:

• Identify strategies to promote employee compliance with policies and procedures